The position of the hotel was marvellous and simple, in the historic Downtown of Puebla. The lunch in Miel de agave a short way from the property had every choice imaginable. Booked a double room with balcony.

The place is fantastic, the staff are amiable.

Every time in Puebla, I choose this place. Everything is great, I greatly enjoyed it. The property's location is particularly good, near the city center-several shops, center and the main attractions of Puebla. Puebla Centro district deserves to be explored.

Lovely welcoming accommodation with magnificent setting near to shops for food, shopping and cathederals as well as suntuous Cathedral. Really NICE boutique building and rooms with balcony.

Perfect stay, great service.

favourable location in city center, easy to get anywhere. based close enough to the city center-several shops and suntuous cathedral and sightseeing and travel.

I had an incredible stay at a charming hotel in a vibrant city. The rooftop bar provided breathtaking views of the city, and the food was absolutely delicious. My room was spacious and clean, and the bed was incredibly comfortable. The staff were helpful and kind, making me feel welcome throughout my stay. The hotel's central location made it easy to explore the city's top attractions. I highly recommend this hotel for a perfect stay in a charming city.

Truly enjoyed our 9-nights stay. The room was reasonably large with balcony, with essentials required. The staff was amicable, as for 4-stars hotel.

The staff we met were quite rude.

Very central location just off shops for food as well as the historic Downtown, it was in a good area. All of the staff were friendly, amazingly nice. Units on the central patio.

We found out reasonable prices in the hotel. We appreciated this exceptionally comfortable and incredibly friendly venue and stayed here for 3 nights. The location was amazing, relatively close to a superb private museum.

This hotel is a hidden gem in the heart of a vibrant city. Its central location allows guests to explore the historic downtown of Puebla with ease. The rooms are clean and comfortable, boasting balconies that provide a charming view of the central patio. The bed and bathroom are of great quality, ensuring a relaxing stay. Additionally, the breakfast included on the rooftop is a delightful way to start the day, offering stunning views while enjoying a satisfying meal.

The hotel could benefit from improving its responsiveness to customer inquiries.

Excellent overall experience. The hotel with extremely spacious rooms, in a great area, very close to the centre. Marvellous location for our visit to Living Museum Puebla relatively close to the property.

Central location, easy walk to attractions. Clean room with good water pressure. Netflix available for relaxation. Basic continental breakfast offered, but can order more substantial options for a reasonable price. Friendly and helpful staff. Convenient luggage storage. Delicious mango slices from nearby fruit vendor.

The hotel's interior design impresses with its courtyard-facing windows. It is well-maintained and offers great value for money. The rooftop bar is a standout feature. The bed is big and comfortable, and the room is clean and well-lit. The central location allows for easy access to activities nearby.

This hotel is situated just a stone's throw away from the main tourist sites in the old town. The location is perfect to explore the city without the need for a car. The breakfast served here is outstanding, with a wide range of options to choose from. The rooms are spacious and well-furnished, with a great view of the surrounding area. The hotel has many leisure facilities that cater to low-budget travelers, such as a pool, gym, and sauna.

The hotel's Wi-Fi is slow and sometimes disrupted.

During our city trip, we enjoyed the great rooms with comfy beds and pillows that allowed for a good night's sleep. The central location made it easy to explore the city. We also appreciated having access to a terrace with an incredible view and a snack bar for a quick drink or snack.

One thing that we didn't appreciate was the lack of complementary bottled water in the rooms and limited bathroom accessories. The service at the terrace snack bar was also poor, with slow service and a bad atmosphere after bad service.

The location of this hotel was superb, right in the heart of the city with easy access to all the tourist attractions. The view from the terrace was stunning, and it was the perfect spot to take pictures or just relax. The waiting staff were very attentive, and they made sure we had everything we needed. two complementary facts were offered during our stay.

The room we were given had no privacy at all. The window faced the hallway, and anyone walking by could see right in unless we closed the curtains, which left us with no natural light.